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The WhatsApp Business API channel with access to close to 2 billion active monthly users in over 180 countries is now part of Syniverse’s cloud-based Omni-Channel messaging solution and available via the same API endpoint that you use to consume other channels like for SMS, MMS, Facebook Messenger, Push Notification & WeChat.īusinesses can enable engagement use cases by programmatically sending and receiving WhatsApp messages from their systems (CRM, customer care tools, POS etc.) thereby creating workflows that provides value to the end-users. Syniverse CPaaS Messaging API now supports access to WhatsApp Business API for Businesses to enable customer engagement via one of the most widely used messaging channels in the world.
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